Last Updated: 1 January 2026

Cari188 Privacy Policy – Your Personal Data Protection

Cari188 takes the privacy and personal data of every member seriously. This document clearly explains what information we collect, how it is used, and the security measures we take to keep your data safe at all times.

Our Data Protection Commitment

SSL 256-bit Secure Server No Data Sales PDPA Compliance KYC Protected

This Privacy Policy ("Policy") describes the privacy practices of cari188 ("Platform", "We") regarding the collection, use, disclosure, and protection of your personal information ("Data") when you use cari188.pro, the official cari188 mobile app, and all related services. This Policy is drafted in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and international data protection standards. By using our platform, you acknowledge that you have fully read and understood this Privacy Policy.

Section 1

Introduction & Policy Scope

Cari188 is an online wagering platform operating under a valid licence, committed to conducting business in a transparent and responsible manner. We understand that member trust is our most valuable asset, and that trust begins with ethical and transparent data management.

This Policy applies to all individuals who:

  • Accessing or browsing the cari188.pro website.
  • Registering and using a cari188 member account.
  • Using the official cari188 mobile app.
  • Communicate with our support team through any available channel.
  • Participating in cari188 promotions, contests, or VIP programmes.
This Policy does not cover third-party websites or services that may be linked from our platform. We encourage you to read their respective privacy policies before sharing personal information with them.
Section 2

Types of Personal Data We Collect

We collect various types of data depending on the nature of your interaction with the platform. Generally, the data we collect can be grouped into the following categories:

Identity & Account Data

Full name
ID card number
Date of birth
Email address
Phone number
Residential address

Financial & Transaction Data

Bank information
Digital wallet
Transaction history
Deposit records
Withdrawal records
Wagering activity

Technical & Usage Data

IP address
Device type
Browser type
Access timestamps
Location data
Cookie data
KYC verification documents such as copies of your identity card, passport, or utility bills are processed solely for identity verification purposes and stored with the highest level of encryption. These documents are not shared with any third party unless required by legal compliance obligations.
Section 3

How We Collect Data

Cari188 collects personal data through several transparent methods:

  • Account Registration: When you register, you voluntarily provide basic information such as your name, email, phone number, and date of birth.
  • KYC Process: To verify your identity and meet compliance requirements, we request supporting documents such as a national ID or passport during the account verification process.
  • Financial Transactions: Every time you make a deposit or withdrawal, the transaction details are automatically recorded in our system for security and financial record-keeping purposes.
  • Platform Usage: Technical data such as IP addresses, device types, and usage patterns are collected automatically via cookies and similar tracking technologies.
  • Support Communications: Any communication you send to our support team — whether via live chat, email, or complaint form — is retained for tracking and service improvement purposes.
  • Referral Program: If you participate in a referral program, we may collect information related to your referral activity with the appropriate consent.
Section 4

Purpose of Data Use

All data we collect is used for legitimate and specific purposes. cari188 uses your personal data to:

  • Create and manage your member account and ensure login security.
  • Carry out identity verification (KYC) processes as required by law.
  • Process deposits, withdrawals, and all financial transactions securely and accurately.
  • Provide responsive and effective customer support services.
  • Send important notifications related to your account, promotions, and platform updates.
  • Detect and prevent fraudulent activity, money laundering, and any misuse of the platform.
  • Fulfil legal compliance obligations and regulatory reporting requirements.
  • Analyse usage patterns for the purpose of continuously improving the user experience.
  • Personalise content and promotional offers based on your preferences and gaming history.
cari188 does not use your personal data to make automated decisions that significantly impact you without human involvement. Any major actions such as account closures are reviewed manually by our compliance team.
Section 5

Data Sharing & Disclosure

Cari188 do not sell your personal data to any third party for marketing purposes. However, in certain limited situations, we may share data with the following parties:

  • Payment Service Providers: Transaction information is shared with trusted payment processors such as FPX, DuitNow, and digital wallet providers to enable secure transaction processing.
  • Game Providers: Minimum required game data is shared with game software providers to enable a smooth gameplay experience and accurate recording of game results.
  • Identity Verification Agency: For KYC purposes, identity information may be verified through certified third-party verification services.
  • Competent Authority: cari188 will disclose data to legal, regulatory, or law enforcement authorities when required by applicable law.
  • Affiliated Companies: Within the cari188 group of companies, data may be shared for internal operational purposes, provided the same data protection standards apply.

All third parties that receive your data are bound by strict confidentiality agreements and are only permitted to use the data for the specified purposes.

Section 6

Data Security Measures

The security of your personal data is cari188's top priority. We invest in robust, continuously updated security infrastructure to ensure your data is protected at every level:

256-bit SSL Encryption All data transmitted between your device and our servers is protected with industry-standard 256-bit SSL encryption.
Certified Secure Server Data is stored in ISO 27001-compliant data centres with strict physical and digital access controls.
Two-Factor Authentication (2FA) 2FA is available to protect your account from unauthorised access even if your password is compromised.
24/7 Real-Time Monitoring Our security team continuously monitors for suspicious activity and will respond promptly to any threats
Regular Data Backups Data is automatically backed up at regular intervals to ensure rapid recovery in the event of a system failure.
Section 7

Your Rights as a Data Subject

Under Malaysia's PDPA and our privacy policy, you have the following rights regarding the personal data we hold:

Your Rights Description How to Submit
Right of Access You have the right to request a copy of all personal data we hold about you. Email [email protected]
Right to Rectification You may request correction of inaccurate or incomplete data at any time. Account Settings or Live Chat
Right to Erasure You may request deletion of your data in certain situations, subject to our legal obligations. Official written email
Right to Restrict Processing You may request restrictions on how we process your data under certain circumstances. Email [email protected]
Right to Data Portability You may request your data in a machine-readable format for transfer purposes. Official written request
Right to Object You may object to the processing of your data for direct marketing purposes at any time. Account Settings or Email
cari188 is committed to responding to all data rights requests within 30 days from the date of receipt. Complex requests may take up to 60 days, and we will notify you should this be the case.
Section 8

Cookies & Tracking Technologies

Cari188 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

Types of cookies we use:

  • Essential Cookies: Required for core platform functions such as login, game sessions, and security. These cookies cannot be disabled without affecting platform functionality.
  • Performance Cookies: Collect information on how you use the platform to help us improve overall performance and user experience.
  • Functional Cookies: Save your preferences such as language, display settings, and game choices for a more personalised experience.
  • Analytics Cookies: Helps us understand how users interact with the platform through anonymised statistical data.

You can manage cookie settings through your web browser. However, disabling certain cookies may affect the functionality and user experience of the platform.

Section 9

Data Retention Period

Cari188 retains your personal data only for as long as necessary to fulfil the original purpose of collection or to meet applicable legal and regulatory requirements:

  • Active Account Data: Retained for the duration your account remains active and used for ongoing account management.
  • KYC & Identity Data: Retained for a minimum of 5 years after account closure in line with AML/KYC compliance requirements.
  • Financial Transaction Records: Retained for 7 years to meet financial reporting and audit requirements.
  • Support Communication Logs: Retained for 2 years for reference and dispute resolution purposes.
  • Analytics Data: Anonymous usage data is retained for up to 3 years for long-term trend analysis.

Once the designated retention period has lapsed, data will be securely deleted or anonymised so it can no longer be linked to any specific individual.

Section 10

Child Protection

Cari188 strictly do not permit individuals under the age of 18 from registering or using our platform under any circumstances. Our platform is exclusively for adult users.

We do not intentionally collect personal data from children under the age of 18. Should we discover that a child's data has been collected inadvertently, we will take immediate steps to delete that data and close the relevant account.

If you become aware that someone under the age of 18 has registered on cari188, please contact us immediately at [email protected] so that prompt action can be taken. We conduct age verification during the registration and KYC process.
Section 11

Changes to the Privacy Policy

Cari188 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or new platform features. Any material changes will be communicated to you via:

  • In-platform or cari188 mobile app notifications with at least 14 days' advance notice.
  • Email sent to the address registered on your account for changes deemed significant.
  • A notice prominently displayed on the Privacy Policy main page showing the latest update date.

Continued use of the platform after any changes take effect constitutes your acceptance of the updated policy. If you disagree with any changes, you have the right to close your account and submit a data deletion request.

Section 12

Contact Our Privacy Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or the management of your personal data, please contact the cari188 Data Protection Officer (DPO) through the following channels:

We are committed to responding to all privacy-related enquiries within 5 business days. For formal data rights requests, please include your account number and full request details to help us process your request faster.

Why Your Data Is Safe with cari188

We invest in security so you can play with peace of mind

Banking-Grade Encryption

Every piece of information that travels between your device and our servers is protected with 256-bit SSL encryption — the same technology used by the world's leading banks.

Malaysia PDPA Compliance

Cari188 operates in full compliance with the Malaysia Personal Data Protection Act 2010. Your rights as a data subject are fully recognised and respected.

No Data Sales

Your personal data has never been and will never be sold to advertisers or any third party. We collect data to serve you, not to profit from it.

Protected KYC

Your identity verification documents are stored in a fully encrypted environment and accessed only by authorised compliance personnel.

Regular Security Audits

Our security infrastructure undergoes regular independent audits by certified cybersecurity firms to ensure our data protection standards remain up to date.

Full Control in Your Hands

Through your account settings, you can manage your privacy preferences, control marketing notifications, and submit data-related requests at any time.

Play Safe & Confident at cari188

Your data is protected. Your games are fair. Register now and experience Malaysia's most trusted betting platform for yourself.

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